All AV reservation and services are contingent upon availability of equipment. In order to guarantee we will be able to complete your request, we ask you submit a help ticket one business day prior to small events (such as laptop, projector, or speakers set ups), and five days prior to larger events (speaker events or large parties).

If you are unsure as to whether we have the equipment or expertise for certain audio and visual events, please send an inquiry to and we will address your event individually as soon as possible.

If you have questions about what equipment we have available for loan, you can find a full list of available equipment on the Computing Page.

Classroom AV

The classrooms in the MSB are fully equiped with a variety of different Audio and Visual recording equipment. The Technology Center provides support for all of these systems, including:

  • Audio assistance - Speakers, handheld microphones, lavalier microphones, classroom and conference room audio assistance
  • Presentation and Visual assistance - Classroom and conference room projection, portable projection
  • Video recording - presentation and lecture recordings
If you are in need of assistance or have any questions, please call the technology center at (202) 687-4721, or stop by during our Hours of Operation.


As an MSB user you have many options when it comes to video-teleconferencing. Below are the MSBTC supported systems and a brief description. Additional information and limited training is available through MSBTC.

What follows is a brief description of each program and instructions on how to create an account (if applicable) or how to sign up for a scheduled session. A matrix showing the technical capabilities of each program can be found here.

If you have questions or comments please contact MSBTC at

Google Hangout

Google Hangouts is a free video conferencing option that is available to all GU students through your Georgetown account or any Google account. It has a screen sharing option and enables people on the Hangout to view streaming YouTube videos at the same time. This voice chat option is browser based, but does involve a 30 second installation of Google Voice and Video plugin. The interface supports chats with up to ten participants. The coolest feature is its voice recognition, allowing the user who is talking to be seen in a larger view than the rest of the chat's participants. Hangouts has the ability to mute participants and while you can add people once a Hangout has begun, you cannot remove participants.


Fuze is a new service available free to any MSB student simply by signing up at . Fuze has most of the features of other programs with a few significant enhancements. The user interface is designed to be quite simple. Presently it will accommodate up to 25 participants simultaneously (that will go up to over 50 very soon). Fuze can also be used to take control of any participant’s computer. MSBTC may use Fuze to aid in troubleshooting user computers remotely.

Training in Fuze is available on-line.
Quick Start Guides:


Skype is not officially supported by MSBTC but due to its popularity we will help with questions if we can. Skype is free at The advantage of Skype is it is ubiquitous across the Internet. Everyone has it and it is quite simple to use. From a technical point of view the quality and robustness of the connection is not as good as other options, but it is almost always “good enough”.

Blackboard Collaborate

The Collaborate platform through Blackboard has been updated for the Spring 2014 semester. Blackboard Collaborate allows instructors to web conference with one or multiple students using audio, video, and recording capabilities.

For specific instructions on the new interface and functions, please click on the link below:
Academic Continuity site

To access the Collaborate Support Site for training and help information:
Blackboard Collaborate

If you have any questions or concerns about Collaborate and any of its features, contact Georgetown UIS at:
University Information Services

*Note: All video recording, audio, presentation, and conferencing assistance must be scheduled 48 hours in advance of the event. If you fail to schedule your event during this time frame we cannot guarantee the equipment or assistance will be available.