All AV reservation and services are contingent upon availability of equipment. In order to guarantee we will be able to complete your request, we ask you submit a help ticket one business day prior to small events (such as laptop, projector, or speakers set ups), and five days prior to larger events (speaker events or large parties).
If you are unsure as to whether we have the equipment or expertise for certain audio and visual events, please send an inquiry to firstname.lastname@example.org and we will address your event individually as soon as possible.
If you have questions about what equipment we have available for loan, you can find a full list of available equipment on the Computing Page.
Classroom Tech Tips
The classrooms in the MSB are fully equiped with a variety of different Audio and Visual recording equipment. The Technology Center provides support for all of these systems, including:
- Audio assistance - Speakers, handheld microphones, lavalier microphones, classroom and conference room audio assistance
- Presentation and Visual assistance - Classroom and conference room projection, portable projection
- Video recording - presentation and lecture recordings
For instructions on how to setup AirMedia click here.
If you are in need of assistance or have any questions, please call the technology center at (202) 687-4721, or stop by during our Hours of Operation.
Over the summer we made many changes to the classrooms. Here is a list of things you should know about the classrooms.
- Projectors - They are all new and brighter, with better definition. The bulbs are still expensive. Please shut down the projectors if they are not going to be used for an hour or more. Remember, Video Mute does not shut down the projector. If you have the projector on Video Mute the bulb is still burning. It takes 15 seconds to start a projector from a cold start.
- Pointer/Clickers – MSBTC does not put pointer/clickers in the classrooms as they disappear quickly. We instead provide a clicker to each faculty member. Most have already been issued. If you need a clicker we have them at MSBTC but, unless you can convince us you were not issued a clicker in the past we charge $60 for a replacement.
- Batteries - We know there is a constant requirement for 9 volt and AA/AAA batteries. We are stocking them in the classrooms but it is hard to tell if the ones in the drawer were good. Batteries are now also available to any faculty member who needs them at the MSBTC counter. Please stop by and pick up your own replacements.
- Air Media – Each room now has a way for students to wirelessly project their personal computer onto the class screen. It is called Crestron Air Media. It is pretty easy to use as these tools go. Directions are on the MSBTC web page. Here is the direct link.
- Electronic Annotation – We will very soon support electronic annotation in each classroom from the podium computer. This means you will be able to mark up anything presented from the podium computer. If you are recording the lecture the markups will also be recorded. Instructions on how to use this new tool will be posted on the MSBTC web site.
- iClickers – The MBA program supervises iClicker training. MSBTC provides hardware. Here is his information on the subject.
Please contact the MBA Office if you wish to use iClickers in the classroom.
- New Document Cameras – There are new document cameras in 5 of the classrooms. They are much smaller than the older units. They look like a small black box. They unfold to reveal an arm with a camera on it. If you use the document cameras and would like a brief on the new ones please let us know. Eventually all the classrooms will have these new document cameras.
- Classroom Refresher Training – MSBTC will be providing classroom refresher training at 8 AM each Tuesday and Friday in September. Room TBD. Any MSB user, student, faculty or staff are invited. No appointment required. Just show up.
*Note: Heads up, this is likely the last year we will have Windows 7 as the classroom podium computer operating system. If you have a personal program you want to run in the classroom after this time next year (Aug 2016) it will have to run on Windows 10.
Just like everyone else MSBTC is really busy this time of year. If you use e-mail to send a trouble call or suggestion please send it to email@example.com, not to individual MSBTC staff.
As an MSB user you have many options when it comes to video-teleconferencing. Below are the
MSBTC supported systems and a brief description. Additional information and limited training is
available through MSBTC.
What follows is a brief description of each program and instructions on how to create an
account (if applicable) or how to sign up for a scheduled session..
If you have questions or comments please contact MSBTC at firstname.lastname@example.org.
Google Hangouts is a free video conferencing option that is available to all GU students
through your Georgetown account or any Google account. It has a screen sharing option and
enables people on the Hangout to view streaming YouTube videos at the same time. This voice
chat option is browser based, but does involve a 30 second installation of Google Voice and
Video plugin. The interface supports chats with up to ten participants. The coolest feature is its
voice recognition, allowing the user who is talking to be seen in a larger view than the rest of the
chat's participants. Hangouts has the ability to mute participants and while you can add people
once a Hangout has begun, you cannot remove participants.
Skype is not officially supported by MSBTC but due to its popularity we will help with
questions if we can. Skype is free at http://www.skype.com/en. The advantage of Skype is it is ubiquitous across the Internet. Everyone has it and it is quite simple to use. From a technical
point of view the quality and robustness of the connection is not as good as other options, but it
is almost always “good enough”.
Echo360 Personal Capture
If you want to know the steps for recording lecture captures on a personal computer and making them available to your students, please click here.
If you want to learn Camtasia Studio, please click here, you will get the tutorials of Camtasia Studio 8.
With Zoom, you can schedule a meeting or start an instant meeting. Students, faculty and staff can all use Zoom to connect with each other and with colleagues from around world with audio, video and screen sharing. You can invite people from both within and outside Georgetown to participate in your meeting.
Faculty and staff connection times and participants are unlimited with Zoom. Student accounts may connect one-on-one for unlimited times but sessions of up to 25 participants are limited to 45 minutes.
For more information on using Zoom, visit:
UIS: Web Conferencing Using Zoom
*Note: All video recording, audio, presentation, and conferencing assistance must be scheduled 48 hours in advance of the event. If you fail to schedule your event during this time frame we cannot guarantee the equipment or assistance will be available.