The MSB Technology Center offers support services for a number of different network and internet access systems. In the Hariri Building there are 1 Gb Ethernet ports and wireless networks. Georgetown also offers a number of file storage options on both our own network and in the cloud. MSBTC supports connections to all these network systems for Windows-based and Mac-OS personal computers.
All MSB students, faculty and staff have separate login procedures for network services provided only to MSB users. These services are in addition to the university-wide services such as Blackboard and MyAccess.
Georgetown UIS is responsible for the support of other Georgetown services such as Blackboard, MyAccess, Google Apps, and SaxaNet. These services can be accessed with your NetID and your UIS password. If you need to change your UIS password, click here and login with your present UIS account information. If you do not know your NetID or NetID password, you MUST contact UIS at 202-687-4949 to have it reset.
The McDonough School of Business maintains a directory independent of the NetID system in order to provide MSB-specific services to only MSB users. The username is the same as your NetID. However, the password is not synchronized with your NetID password and must be set independently. To set up your password, click here.
(*Note: Your default password is a lowercase "gu" + the last 6 digits of your UID. All new passwords must be 8-12 characters long and include at least one uppercase letter, number, and special character.)
MSB File Storage
Georgetown University now provides a number of services for cloud-based file storage to all students, faculty, and staff.
Georgetown Google Apps
As of August 13, 2012, all Georgetown students, faculty, and staff have been able to log in to a university-wide Google domain. This transition now gives students access to all Google Apps functions, including Google Docs/Drive. Google Drive allows users to collaboratively create, edit, and store documents online. For more information on Georgetown Google Apps, you can visit:
Georgetown University now provides access to the Box file sharing and storage service. This application allows students to securely store their documents "in the cloud", and share these documents with others both within and outside Georgetown. For more information on Georgetown Box, visit https://box.georgetown.edu/.
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MSB provides Novell "Mapped" Drives to all MSB facutly, staff & student workers. A mapped drive shows up on and MSB configured computer as a lettered drive. For example your computer hard drive is "mapped" to C:. Your computer CD ROM is normally "mapped" to D:. MSB Network storage shows up as drives mapped to:
- P: - This is your personal storage and is not visible to anyone but you. If you put data on this drive it is private. It will stay there until you erase it or until you leave MSB.
- S: - This is shared storage and can be seen by any member of your MSB user community (example user communities are, faculty, staff, MBA, and undergrad students). If you put data on this drive your peers can see or change it. The S: Drive is appropriate for temporarily sharing data. It is erased at the end of each semester.
- H: - These are department drives used by the various MSB admin departments.
There are limits on the type and amount of data you can store on your personal and shared drives. They are to be used for MSB academic related work. Storing music and personal photos is not allowed. Please do not use your network drives to back up your computer hard drive.
The MSB network drives are backed up by the MSB Tech Center each night. This means that if you have written a file to your personal or shared drive, it is very secure and protected against inadvertent or even deliberate deletion. MSBTC backup service alone is an excellent reason to become familiar with MSB Network file storage.
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VPN and Remote Access (Faculty and Staff)
NetStorage provides web-based access to the mapped network drives described in the MSB File Storage section above. You can access NetStorage by using the link in the middle of the MSB Technology Center website (http://technology.msb.edu/site.html) or by going to the NetStorage website directly:
The site will prompt for a username and password. This is the MSB password – different from your UIS password! It is the same password that is used for printing.
On the left hand side, there will be a file directory structure. If a professor makes a file available for class, the file can be accessed by going to the respective directory.
A lot of software can be downloaded from this website by going to the following directory:
Applications like Minitab and Decision Tools can be installed from here. However, when installing software for others, it is still better to use the CD’s provided by the tech center so users don't have to wait for the application to download. If users want to install the software themselves, NetStorage is a good solution, and instructions on how to do so can be found on the Tutorials page.
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To access the protected elements of the Georgetown Network, or to run the MSB Novell Client, you first need to connect to the Georgetown University VPN.
The Georgetown SafeConnect VPN enables you to connect to enterprise applications securely from both on campus and off campus. Click here for more instructions.
To download VPN, visit https://georgetown.app.box.com/VPN
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Georgetown has several different Wireless networks around campus. Users should connect to SaxaNet in most cases, but it is important to know about the other networks that are available.
SaxaNet is the secure encrypted network on campus. You can find instructions on how to connect to SaxaNet on our Tutorials page.
GuestNet is an unsecure network designed for guests visiting the GU campus. GuestNet is incapable of connecting MSB faculty staff and students to some of the network services that require individual authentication.
Georgetown is a member of the EduRoam network, which is comprised of US and international higher education and research institutions.
Access to the EduRoam network is available to visiting students, faculty, and staff from higher education and research institutions that are part of the Eduroam network.
More information on EduRoam is available here:
GU_Wifi_setup is a network needed for the configuration of some computers running Windows 7.
If you are having trouble connecting to the internet here, try checking out our Troubleshooting tips. The Tech Center also provides walk-in service for wireless troubleshooting. However, while we do offer support for gaining access to GU wireless network, the MSBTC is not able to directly address many systemic issues (such as outages). Aside from simply configuring your computer, our support is limited. However, MSBTC will facilitate any wireless trouble calls with UIS.
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